Terms
Master service agreement, emergency response terms, approval path, billing contact, and who can authorize work when time matters.
Agreement on file
Get the paperwork done before the outage.
During an incident, every hour spent on signatures is another hour the business stays exposed. Put terms, authority, contacts, and an environment brief on file now so response can start fast when the pressure is real.
Not a retainer
No monthly fee. No obligation. No credentials held by 3PS. Just the emergency paperwork ready before procurement slows the first hour.
Authority
Named contacts for business approval, technical access, legal or insurance routing, and after-hours escalation.
Environment brief
A short map of critical systems, cloud tenants, MSPs, vendors, backups, and known constraints. Brief only. No password escrow.
Response path
What 3PS needs first, how remote access starts, when onsite makes sense, and what evidence gets captured before changes happen.
Why it matters
The first hour should not be legal redlines.
When ransomware, failed restore, or a business outage hits, the fastest team wins time back. Agreement On File removes the slowest administrative step from the emergency.
- Without itProcurement, legal, insurance, authority, billing, access questions, then technical response.
- With itCall the emergency line, confirm authority, start triage, collect evidence, and decide the next move.
- Annual refreshWe confirm contacts, vendors, systems, and backup ownership before the old brief becomes wrong.
- Next stepUse the agreement as the first step toward a recovery-readiness audit, tabletop, or retainer when the need is real.
Is this a monthly retainer?
No. Agreement On File prepares emergency terms, authority, contacts, and an environment brief before an outage. It does not create a monthly service obligation.
Do you hold passwords?
No. 3PS keeps an environment brief, not credential escrow. Access is confirmed through approved contacts when an engagement starts.
Why do this now?
The first hour should go to triage, evidence capture, and containment, not procurement and legal redlines. Pre-signed terms help response start faster.
One calm step before the bad day.
The MSA and evidence-handling language should get one lawyer pass before first use. After that, the point is simple: when you call, 3PS is not waiting on paperwork.
Start Agreement On File